An all-in-one platform built for leaders who want seamless, AI-driven management of remote contact center teams. From real-time insights to improved agent performance, CollaborationRoom.ai brings in-office efficiency to the virtual world.
An all-in-one platform built for leaders who want seamless, AI-driven management of remote contact center teams. From real-time insights to improved agent performance, CollaborationRoom.ai brings in-office efficiency to the virtual world.
Manage a higher volume of calls without breaking a sweat.
Streamline workflows and get real-time support to keep your team firing on all cylinders.
Optimize call handling and boost agent productivity to see an 8% revenue jump.
In just 30 days with CollaborationRoom.ai, Viking Client Services saw:
7.19%
12.66%
8.04%
CollaborationRoom.ai revolutionized our contact center operations. The platform's real-time support and user-friendly tools have made our team more efficient and engaged than ever before.
We've streamlined our workflows and created a more connected and productive work environment. It's been a game-changer for our business.
- Ryan Bacon, AVP Operations, Viking Client Services, Inc.
Real-time coaching boosts agent performance by over 12%.
On-call help through chat and private calls cuts callbacks.
Get new agents up to speed quickly with breakout rooms and private chats.
Team-specific tools replace endless emails and save time.
Keep remote teams connected with video and monitor sharing.
AI-powered safeguards ensure data protection and compliance.
Real-time coaching boosts agent performance by over 12%.
On-call help through chat and private calls cuts callbacks.
Get new agents up to speed quickly with breakout rooms and private chats.
Team-specific tools replace endless emails and save time.
Keep remote teams connected with video and monitor sharing.
AI-powered safeguards ensure data protection and compliance.
We understand you have questions—here's everything you need to know.
Most clients, including Viking Customer Services, see significant improvements within the first 30 days.
Absolutely! Our platform integrates seamlessly with most contact center systems.
We provide comprehensive training and dedicated support to ensure your team gets the most out of CollaborationRoom.ai.
Our platform features advanced AI tools like geo-location reporting, smartphone detection, and activity monitoring to keep your data safe.
Yes! Our solutions grow with your business, supporting your expanding needs effortlessly.
Quick and Simple Implementation:
Select a Proof-of-Concept Group: Identify a small group of 15-30 agents to start with.
Train Your Team: We provide comprehensive training for both agents and supervisors to ensure everyone is up to speed.
Launch and Measure: We load the agents onto the platform and track key performance indicators (KPIs) over a 4-week period.
Collaborate and Optimize: We meet the team weekly to review usage stats, provide feedback, request features, and ask questions.
Get up and running quickly without disrupting your operations.
Regular check-ins ensure the platform
is tailored to your needs.
Experience measurable growth and efficiency from day one.
During your consultation, we will:
During your consultation, we will:
Identify Your Challenges: We’ll understand your unique hurdles and goals.
Show Our Solutions: See how CollaborationRoom.ai can specifically help your business.
Provide Expert Tips: Get actionable strategies to boost your contact center’s performance.
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Empowering contact centers with innovative AI solutions to enhance performance and drive results.